Website Terms of Use and Privacy Policy

This website is operated by Gentle Dentist Mareeba. In these terms, "we", "us" and "our" refer to Gentle Dentist Mareeba. By using this website, you agree to these terms.

Website Use

You agree to use this website responsibly and only for lawful purposes. You must not attempt to disrupt, damage, or gain unauthorised access to the website, its systems, or any connected services.

Content Ownership

All text, images, graphics, logos, and designs on this website are owned by us or used with permission. You may view, share, or print pages for personal, non-commercial use. No part of this website may be reproduced, republished, or used for commercial purposes without our written consent.

External Links

This website may include links to other websites and embedded content from third parties, such as maps and website widgets. These are provided for convenience only. We have no control over third-party content and are not responsible for its accuracy, reliability, or privacy practices.

Accuracy of Information

We make every effort to keep the information on this website current and correct. However, we make no guarantees about the completeness, accuracy, or reliability of any content, and we may update or remove information without notice.

Limitation of Liability

To the extent permitted by law, we are not liable for any loss or damage arising from your use of this website or reliance on its content. Nothing in these terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your choices.

Information We Collect

When you visit this website, limited technical information may be collected automatically, such as your IP address, browser type, device type, and the pages you view. This is used for analytics and to improve website performance.

If you contact us through a form or by email, we collect the details you provide, such as your name, email address, phone number, and message.

How We Use Your Information

We use your information to respond to your enquiries, deliver requested products or services, and operate and improve this website. We do not sell or rent your personal information.

Service Providers

We use trusted third-party service providers to operate this website. Some of these providers may store or process information outside Australia. We only share information with them as needed to run the website and respond to you, or where required by law.

These providers include:

• Website hosting: Design Alchemy, on Australian-based servers provided by Synergy Wholesale
• Contact form processing: Basin (usebasin.com)
• Analytics: Google (via Google Tag)
• Embedded maps: Google Maps
• Website widgets (such as pop-ups and logo displays): Elfsight

Cookies

This website uses cookies and similar technologies. These include analytics cookies set through Google Tag, which help us understand how visitors use the site.

Embedded Google Maps may set cookies controlled by Google.

Embedded Elfsight widgets may set cookies or load content from Elfsight.

You can block or delete cookies in your browser settings at any time. Some features of the website may not work properly if cookies are disabled.

Data Retention

We keep personal information only for as long as it is needed for the purpose it was collected, or as required by law. After that, it is securely deleted or de-identified.

Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of online transmission or storage is completely secure, and you share information at your own risk.

Access, Correction and Complaints

You can ask to access or correct the personal information we hold about you by contacting us. If you have a concern about how your information has been handled, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Accessibility

We are committed to making this website usable by as many people as possible, including people with disability. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.

Measures taken include:

• clear page structure and headings
• text alternatives for meaningful images
• sufficient colour contrast
• keyboard-accessible navigation and forms
• layouts that adapt to different screen sizes and zoom levels

Some content may not be fully accessible, particularly third-party content such as embedded maps and website widgets (such as pop-ups and logo displays), which we do not control.

If you have difficulty accessing any part of this website, or need information in another format, please contact us. We will do our best to respond promptly and provide the information in another way.

General

Governing Law

These terms are governed by the laws of Queensland, Australia.

Changes to These Terms

We may update these terms and this privacy policy at any time. Any changes will be posted on this page with the updated date.

Contact

For questions about these terms, your privacy, or accessibility, please get in touch through our contact page.

Last Updated:
3 October 2026

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